Wondering how ordering from our online shop works?

It is easy! Just follow the process detailed below and you'll be having beautiful and unique furniture and accessories arriving at your house in no time at all.

Ordering from our online shop is an easy step by step process:

1) Create a Rattan and Teak account by clicking here

2) Find Your Desired Items

  • Find the item(s) you wish to order 
  • Click on "Add to Cart"
  • Continue shopping until you have added all desired items to your cart

3) Review Your Cart

  • To access your cart, you can:
    • Click "View Cart " or the cart icon at the top right of the screen, or
    • Click "go to cart and check out" after you've added an item to cart
  • Edit quantities in the cart if desired by clicking "Update"
  • Remove items by clicking the X (red cross) in the carts product line  
  • Click on "Proceed to Check Out"

4) Check Out

  • Enter your email address and password to sign in
  • Forgot your password? Click here to reset it.

5) Shipping Your Order

  • Enter your shipping address or select a saved address

6) Choose a Payment Method

  • Click here to see accepted payment methods.
 How to order from the Rattan and Teak indoor and outdoor furniture catalogue - Hop Scotch Order

7) Review Your Order

  • Confirm your shipping and payment details
  • Click "Change" if you need to make any edits
  • Click "Place Order" to complete the checkout process and submit your order

8) Receive Your Order And Enjoy

  • Once your order is placed, we will contact you to schedule delivery
  • And once delivered, its time to enjoy your wonderful new purchase!

Finally, if you experience any technical difficulties or have some questions regarding ordering from our online shop then please call our Customer Services team on 01789 509544 and they will be delighted to help you.

Customer Testimonials

A pleasure to deal with a family concern.

A pleasure to deal with a family concern. Product (quartz natural cane sofa) and service were both excellent

Mrs Nye
Monday, November 26, 2018
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From start to finish the guys at Rattan And Teak where fabulous

Received my extra large apple garden ornament and have to say it’s AMAZING. Was so excited waiting for it to arrive and it looks the bees knees in my garden really pleased I went one bigger up to the extra… “From start to finish the guys at Rattan And Teak where fabulous”

Mrs Casey-Wright (Hull)
Monday, September 24, 2018
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Package arrived well strapped, communication was good

Our Pallet arrived safely this morning via Reasons Logistics as promised. We had an email from Palletline, so we could track the progress from Friday to Today and that pretty much worked. We haven’t fully checked the contents, but as… “Package arrived well strapped, communication was good”

Antony (Sherborne, Dorset)
Tuesday, January 22, 2019
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Everything went so smoothly

Thank you very much for the service you gave us in ordering and delivering our Five Drawer Conservatory Chest. Everything went so smoothly and we are really pleased with the chest and your help and kind attention. Beautiful piece of… “Everything went so smoothly”

Sylvia (Norwich)
Monday, September 24, 2018
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Order arrived in 2 days!

Hi, many thanks for delivering my 2 natural rattan conservatory chairs so quickly. They arrived within 2 days. Great items + communication. Best Regards

Neil (Uckfield)
Tuesday, May 22, 2018
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