Wondering how ordering from our online shop works?

It is easy! Just follow the process detailed below and you'll be having beautiful and unique furniture and accessories arriving at your house in no time at all.

Ordering from our online shop is an easy step by step process:

1) Create a Rattan and Teak account by clicking here

2) Find Your Desired Items

  • Find the item(s) you wish to order 
  • Click on "Add to Cart"
  • Continue shopping until you have added all desired items to your cart

3) Review Your Cart

  • To access your cart, you can:
    • Click "View Cart " or the cart icon at the top right of the screen, or
    • Click "go to cart and check out" after you've added an item to cart
  • Edit quantities in the cart if desired by clicking "Update"
  • Remove items by clicking the X (red cross) in the carts product line  
  • Click on "Proceed to Check Out"

4) Check Out

  • Enter your email address and password to sign in
  • Forgot your password? Click here to reset it.

5) Shipping Your Order

  • Enter your shipping address or select a saved address

6) Choose a Payment Method

  • Click here to see accepted payment methods.
 How to order from the Rattan and Teak indoor and outdoor furniture catalogue - Hop Scotch Order

7) Review Your Order

  • Confirm your shipping and payment details
  • Click "Change" if you need to make any edits
  • Click "Place Order" to complete the checkout process and submit your order

8) Receive Your Order And Enjoy

  • Once your order is placed, we will contact you to schedule delivery
  • And once delivered, its time to enjoy your wonderful new purchase!

Finally, if you experience any technical difficulties or have some questions regarding ordering from our online shop then please call our Customer Services team on 01789 509544 and they will be delighted to help you.

Beautiful classic design

Memorial Bench Laser Engraving - Rossetti Bench

Wood very smooth and looks like it will be a lasting memory.  We wanted a unusual picture of a gooseberry. Copied from a local society, this turned out to be perfect.

June B. (Cheshire)
Wednesday, April 24, 2019
Read more testimonials

Product seems good and just what we wanted

The Mojave Grey Aluminium Gazebo roof has proved waterproof and protected the furniture. But we are having to wait for sun to enjoy shading. Time will tell and hopefully we can add the fifth star. Good website. Helen and Jon… “Product seems good and just what we wanted”

Ken L. (Reading)
Thursday, June 20, 2019
Read more testimonials

Beautiful table, great quality

Lowry Reclaimed Teak 10 Seat Dining Set

Website ok but does not do product justice. Very good contact experience. Delivered and set up when we weren’t there. Great. Very pleased with the table.

James (Cotswolds)
Thursday, August 1, 2019
Read more testimonials

Very smart and hides the “ugly” wheelie bins wonderfully

Triple Wooden Wheelie Bin Storage Unit. Wheelie Bin Covers

Due to unforeseen circumstances delivery was changed but super efficient getting the storage bin when rearranged.

Kathryn Cooke
Thursday, June 13, 2019
Read more testimonials

Excellent service, good communication from people who clearly care about their business

Pebbledash 70cm Round Bistro Table 2

The table was delivered to my Mum, the driver assembled the table on site and placed the table as requested. Thank you!  

Philip B. (NANTWICH)
Sunday, June 16, 2019
Read more testimonials