Wondering how ordering from our online shop works?

It is easy! Just follow the process detailed below and you'll be having beautiful and unique furniture and accessories arriving at your house in no time at all.

Ordering from our online shop is an easy step by step process:

1) Create a Rattan and Teak account by clicking here

2) Find Your Desired Items

  • Find the item(s) you wish to order 
  • Click on "Add to Cart"
  • Continue shopping until you have added all desired items to your cart

3) Review Your Cart

  • To access your cart, you can:
    • Click "View Cart " or the cart icon at the top right of the screen, or
    • Click "go to cart and check out" after you've added an item to cart
  • Edit quantities in the cart if desired by clicking "Update"
  • Remove items by clicking the X (red cross) in the carts product line  
  • Click on "Proceed to Check Out"

4) Check Out

  • Enter your email address and password to sign in
  • Forgot your password? Click here to reset it.

5) Shipping Your Order

  • Enter your shipping address or select a saved address

6) Choose a Payment Method

  • Click here to see accepted payment methods.
 How to order from the Rattan and Teak indoor and outdoor furniture catalogue - Hop Scotch Order

7) Review Your Order

  • Confirm your shipping and payment details
  • Click "Change" if you need to make any edits
  • Click "Place Order" to complete the checkout process and submit your order

8) Receive Your Order And Enjoy

  • Once your order is placed, we will contact you to schedule delivery
  • And once delivered, its time to enjoy your wonderful new purchase!

Finally, if you experience any technical difficulties or have some questions regarding ordering from our online shop then please call our Customer Services team on 01789 509544 and they will be delighted to help you.

Trust Badge

Good quality, very sturdy and attractive addition to our room

Negara Square Dining Table Reclaimed Teak Root Glass Top. Round Reclaimed Teak Root Glass Top Side Table

Excellent and efficient service. Delivered on time, well packed and easy to assemble

Rita (Solihull)
Tuesday, September 3, 2019
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Friendly staff.

Tijuca Reclaimed Teak Root Table Lamp

Fantastic lamp, really unique and makes such a statement!  Really great customer service. 

Ronan (Ayrshire)
Sunday, April 21, 2019
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Package arrived well strapped, communication was good

Our Pallet arrived safely this morning via Reasons Logistics as promised. We had an email from Palletline, so we could track the progress from Friday to Today and that pretty… “Package arrived well strapped, communication was good”

Antony (Sherborne, Dorset)
Tuesday, January 22, 2019
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We have taken delivery of our table and we are delighted by it and your service.

Andrew P's Lowry Large 8 Seater 240cm Reclaimed Teak Rectangular Garden Dining Table

A lovely piece of furniture that is as beautiful as it is practical. I also wanted to extend our thanks to Jon and Jack who were fantastic ambassadors for you.… “We have taken delivery of our table and we are delighted by it and your service.”

Andrew P. (Kent)
Sunday, June 9, 2019
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Excellent from order to delivery – every step on time.

Karoo Large Screen House during construction

Great Gazebo – but you should be aware the sides are flexible and not Polycarbonate as the roof is. On time, very pleased. One problem with a panel, which was… “Excellent from order to delivery – every step on time.”

Ian Gibson (Didcot)
Wednesday, May 22, 2019
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