Wondering how ordering from our online shop works?

It is easy! Just follow the process detailed below and you'll be having beautiful and unique furniture and accessories arriving at your house in no time at all.

Ordering from our online shop is an easy step by step process:

1) Create a Rattan and Teak account by clicking here

2) Find Your Desired Items

  • Find the item(s) you wish to order 
  • Click on "Add to Cart"
  • Continue shopping until you have added all desired items to your cart

3) Review Your Cart

  • To access your cart, you can:
    • Click "View Cart " or the cart icon at the top right of the screen, or
    • Click "go to cart and check out" after you've added an item to cart
  • Edit quantities in the cart if desired by clicking "Update"
  • Remove items by clicking the X (red cross) in the carts product line  
  • Click on "Proceed to Check Out"

4) Check Out

  • Enter your email address and password to sign in
  • Forgot your password? Click here to reset it.

5) Shipping Your Order

  • Enter your shipping address or select a saved address

6) Choose a Payment Method

  • Click here to see accepted payment methods.
 How to order from the Rattan and Teak indoor and outdoor furniture catalogue - Hop Scotch Order

7) Review Your Order

  • Confirm your shipping and payment details
  • Click "Change" if you need to make any edits
  • Click "Place Order" to complete the checkout process and submit your order

8) Receive Your Order And Enjoy

  • Once your order is placed, we will contact you to schedule delivery
  • And once delivered, its time to enjoy your wonderful new purchase!

Finally, if you experience any technical difficulties or have some questions regarding ordering from our online shop then please call our Customer Services team on 01789 509544 and they will be delighted to help you.

Trust Badge

Couldn’t ask for a better service.

Bench Ground Fixing Anchor Kit for hard or soft surfaces

Very helpful, personal service. Thank you for dropping the order into me on your way home.  The bench ground anchor kit worked really well.

Graeme (Warwickshire)
Thursday, July 11, 2019
Read more testimonials

Website was easy to navigate. Customer service and delivery was excellent, quick and efficient.

Wordsworth 150cm Teak Bench with Brass Memorial Plaque

We are really pleased with the Wordsworth 3 seater bench. It looks very smart and has a very smooth finish.

Carolyn (Warwickshire)
Sunday, May 26, 2019
Read more testimonials

Excellent service for both value and very quick delivery

Item purchased – Conservatory cane coffee table and side table set. Excellent service for both value and very quick delivery. Many thanks.

David (Haverfordwest)
Saturday, June 2, 2018
Read more testimonials

Beautiful classic design

Memorial Bench Laser Engraving - Rossetti Bench

Wood very smooth and looks like it will be a lasting memory.  We wanted a unusual picture of a gooseberry. Copied from a local society, this turned out to be… “Beautiful classic design”

June B. (Cheshire)
Wednesday, April 24, 2019
Read more testimonials

Jon, Helen, Mother and dog

Jon, Helen, Mother and dog came to my home on the delivery date. Such a lovely family, so honest and not at all pushy. We are thrilled with the result… “Jon, Helen, Mother and dog”

Mrs Joy Roberts
Monday, July 8, 2019
Read more testimonials