Our Pergola Construction Service is undertaken by a two man delivery and installation team who will unpack your pergola, professionally construct it in the location of your choice and remove all waste, packaging and rubbish. Our construction team pride themselves on their friendly, helpful approach. They know that a smile makes all the difference, and if a cup of tea is offered you will make their day! All that is left for you to do is admire and enjoy your new purchase.
The price of our Construction Service includes labour for a two-man construction team, materials and up to £90 worth of diesel which allows for deliveries within a 100 mile radius of our offices in Alcester. Delivery to postcodes outside of a 100 mile radius will incur an extra charge of £1 per additional mile to cover the extra cost of fuel and the time for the two man team. If chargeable over night accommodation is also required then our customer service team will discuss this with you.
Please note, Rattan And Teak reserves the right to make an additional charge should the assembly be particularly complex or non-standard. For example assembly on porcelain tiles, or assembly over a hot tub or jacuzzi can take a considerably longer time to complete than a standard assembly job. Anchoring a pergola into porcelain tiles also requires specialist drill bits. However, any additional fee would, of course, be discussed and agreed with you in advance.
What to expect
After placing your order
Once you have placed your order and opted for our Construction Service, we will contact you to agree a delivery and installation date. Construction may take a few hours, so our team will usually arrive in the morning, but we can discuss their arrival time with you in advance.
Before the Construction Team comes
Our Pergolas can be erected on both hard or soft surfaces, but for best results and for a stable pergola, they do require a level, flat surface. So before your Rattan And Teak Construction Team arrives, please ensure that you read through and tick off the items on the Checklist below and read through our Assembly and Installation Service Terms and Disclaimer.
On Construction Day
We will need you to be present when the team arrives, so that you can explain exactly where you wish your pergola to be erected. The construction team will also ask you to sign for delivery and approve the job when construction is complete, so they will liaise with you about what time they expect to finish. That means that you can get on with whatever you need to do in the interim, leaving all the hard work to our construction team.
At any time
If you have any questions about our Pergola Construction Service, just get in touch on 01789 509544 or email us at firstname.lastname@example.org. We are here to help and are always happy to discuss what works best for you and the item(s) you have ordered.
Before our Construction Team arrives, please ensure that you have completed the actions on the following checklist:
Note : We normally deliver and assemble goods between the hours of 7am and 6pm and will deliver 7 days a week to ensure we meet customers expectations. However we know how frustrating it is to be waiting in for hours wondering when your delivery will arrive so we will contact you in advance of delivery to give you an approximate arrival time.
You choose the furniture. Let us worry about delivering and assembling it!