At Rattan and Teak we understand how important customer care is.

Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

Rattan and Teak Furniture voluntarily participates in a program for independent verification of customer reviews which is undertaken by a 3rd party organisation called Customer Reviews (CR).  CR is a service for businesses that offer a voluntary scheme for verification of reviews submitted by customers.

CR acts as an independent third-party that invites all verified buyers to review their experience with products and services provided by Rattan and Teak. Reviews are then made public. This program gives new customers peace of mind when they are shopping online.

Trust Badge

 

Click the star ratings above to see all product and service reviews in the 3rd party Customer Reviews web-site.  A small selection of customer reviews are shown below.

You can also read product reviews by opening the "Reviews" tab on the product pages.

Customer Testimonials

We can fully rely on punctual timing and attention to detail

Assembly and Installation Service

ABC Solutions (UK) Limited have engaged the professional and efficient services of Furn4 to support commercial moves and installations. We can fully rely on punctual timing and attention to detail when co-ordinating these works with overall project programmes.

Simon Beacham (Managing Director, ABC Solutions UK Ltd)
Monday, June 4, 2018

Excellent service for both value and very quick delivery

Item purchased – Conservatory cane coffee table and side table set.

Excellent service for both value and very quick delivery. Many thanks.

David (Haverfordwest)
Saturday, June 2, 2018

Order arrived in 2 days!

Hi, many thanks for delivering my 2 natural rattan conservatory chairs so quickly. They arrived within 2 days. Great items + communication. Best Regards

Neil (Uckfield)
Tuesday, May 22, 2018

Excellent comms.

The furniture weather cover is a good quality item.

Jonathan (Somerset)
Saturday, May 19, 2018

Quick note of thanks

Quick note of thanks to say how pleased I am with the Kubu Rattan furniture that I purchased from you for my summer house. It looks lovely in its new home and will hopefully provide many years of service to my wife and .
Best Regards
James

James (Swindon)
Monday, March 26, 2018

Perfect service!

“Hi, thanks for delivering my Kubu wicker conservatory furniture. The items are really superb quality. The delivery service was excellent and everything was as promised – perfect service!

Please also thank the delivery driver Pete for keeping in touch regarding the delivery arrival time.”

Susie (Milton Keynes)
Friday, March 2, 2018

Your delivery team really worked hard

Just a quick note to say thanks for the delivery and assembly of my 3 wheelie bin stores. They look super in my garden, much better than those ugly bins. I really appreciate you putting the bin covers together for me and the effort you went to to get them into my rear garden which has poor access. Your delivery team really worked hard to lift them over a 6 foot fence so that they could be placed just where I wanted them. Please pass on my thanks to them and the rest of your companies team

Dee (Warwickshire)
Friday, February 2, 2018

Really pleased with every aspect

We have now received our Rattan and Teak furniture and are really pleased with every aspect of it. From the good solid feel of the chairs and tables, to the comfort of the cushions, we are extremely happy with the product and especially enjoy being able to leave it outdoors in the rain without concern. Dealing with Rattan and Teak was a pleasure, from the Sales Manager in Alcester to the Delivery Team who could not have been more helpful. We would have no hesitation in recommending them.
Kind regards
Kul

Kul (Cheltenham Spa)
Friday, February 2, 2018

We will be singing your companies praises to all our friends

We are thoroughly delighted with the new conservatory cushions that we purchased from Rattan and Teak. They look perfect on our conservatory cane furniture and have breathed much needed life back into them! The quality of the fabrics is really excellent and is only bettered by your fantastic customer service. Having them delivered and fitted by your lovely delivery driver Pete, on the same day we ordered them is quite remarkable! We will be singing your companies praises to all our friends!

Keith and Merle (Solihull)
Thursday, February 1, 2018

Quick delivery and great comms

Hi, wanted to let you know that the wicker conservatory furniture 2 Seat Sofa is great quality. Thanks for the quick delivery and great comms.

Luke (Stockbridge)
Wednesday, January 31, 2018