At Rattan and Teak we understand how important customer care is.

Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

Rattan and Teak Furniture voluntarily participates in a program for independent verification of customer reviews which is undertaken by a 3rd party organisation called Customer Reviews (CR).  CR is a service for businesses that offer a voluntary scheme for verification of reviews submitted by customers.

CR acts as an independent third-party that invites all verified buyers to review their experience with products and services provided by Rattan and Teak. Reviews are then made public. This program gives new customers peace of mind when they are shopping online.

Trust Badge

 

Click the star ratings above to see all product and service reviews in the 3rd party Customer Reviews web-site.  A small selection of customer reviews are shown below.

You can also read product reviews by opening the "Reviews" tab on the product pages.

Customer Testimonials

Lovely delivery chaps

Poole Outdoor Rattan Garden Storage Box Cushion Store Medium Large

Very happy with my Bude Outdoor Rattan Storage Box and very impressed by the excellent customer service . Highly recommended and will definitely shop again with you.  Website easy to use. Customer service & delivery outstanding!

Caroline C. (Surrey)
Thursday, June 20, 2019

Great website and customer service.

Lowry 280cm Rectangular Teak Dining Table

Fabulous table – very different to what you generally find. Excellent quality with a lovely rustic feel.

Delivery went exactly as planned and very helpful with getting to the table to the right position. Thank you.

Sue Beattie
Wednesday, June 19, 2019

Excellent service, good communication from people who clearly care about their business

Pebbledash 70cm Round Bistro Table 2

The table was delivered to my Mum, the driver assembled the table on site and placed the table as requested. Thank you!

 

Philip B. (NANTWICH)
Sunday, June 16, 2019

Very smart and hides the “ugly” wheelie bins wonderfully

Triple Wooden Wheelie Bin Storage Unit. Wheelie Bin Covers

Due to unforeseen circumstances delivery was changed but super efficient getting the storage bin when rearranged.

Kathryn Cooke
Thursday, June 13, 2019

Excellent personal communication throughout.

Round Reclaimed Teak Root Coffee Table Glass Top

My reclaimed teak root coffee table is Just stunning and unique. Everyone loves it!

Sharon (Essex)
Monday, June 10, 2019

We have taken delivery of our table and we are delighted by it and your service.

Andrew P's Lowry Large 8 Seater 240cm Reclaimed Teak Rectangular Garden Dining Table

A lovely piece of furniture that is as beautiful as it is practical.

I also wanted to extend our thanks to Jon and Jack who were fantastic ambassadors for you.

They were friendly, cheerful (despite the sweltering heat) and professional. Jon also swapped our table for another when he discovered that he wasn’t completely happy with the way the original table assembled.

Andrew P. (Kent)
Sunday, June 9, 2019

Lovely table and chairs. Looked authentic surrounded by old stone

Jane A's Azur 10 Seater Rectangular Metal Garden Dining Set

Actually, there were delays with the table, and a couple of weeks more for the cushions, but the staff kept me informed, and were very helpful. The people putting up the table were efficient and pleasant.

Jane A. (Northamptonshire)
Thursday, May 30, 2019

Website was easy to navigate. Customer service and delivery was excellent, quick and efficient.

Wordsworth 150cm Teak Bench with Brass Memorial Plaque

We are really pleased with the Wordsworth 3 seater bench. It looks very smart and has a very smooth finish.

Carolyn (Warwickshire)
Sunday, May 26, 2019

Excellent from order to delivery – every step on time.

Karoo Large Screen House during construction

Great Gazebo – but you should be aware the sides are flexible and not Polycarbonate as the roof is.

On time, very pleased. One problem with a panel, which was immediately replaced with no questions.

Ian Gibson (Didcot)
Wednesday, May 22, 2019

Looks great!

Lutyens Painted Garden Bench 150cm Pink

It was good to speak to someone knowledgeable on the phone rather than order blindly via the web site, though this was easy enough to use. Delivery was according to plan and we were kept informed during the preceding week. Very pleased with our painted Lutyens bench. 

 

Anne (MILTON KEYNES)
Thursday, May 16, 2019