At Rattan and Teak we understand how important customer care is.

Our aim is to treat all customers in the same way that we would treat a close friend or a family member if they were buying from us.

Rattan and Teak Furniture voluntarily participates in a program for independent verification of customer reviews which is undertaken by a 3rd party organisation called Customer Reviews (CR).  CR is a service for businesses that offer a voluntary scheme for verification of reviews submitted by customers.

CR acts as an independent third-party that invites all verified buyers to review their experience with products and services provided by Rattan and Teak. Reviews are then made public. This program gives new customers peace of mind when they are shopping online.

 

Click the star ratings above to see all product and service reviews in the 3rd party Customer Reviews web-site.  A small selection of customer reviews are shown below.

You can also read product reviews by opening the "Reviews" tab on the product pages.

Customer Testimonials

Very good product.

Square Polyconcrete Parasol Base 50kg

Stable for large garden umbrella and very easy to move around.  Great all round service. Great website, extremely helpful on the phone and superbly coordinated delivery

Peter K. (Benfleet)
Tuesday, September 10, 2019

Really well made

Beachcomber Recycled Boat Wood Coffee Table Storage Trunk - three quarter view lid open & showing colour variation

A good choice for our barn conversion. Lots of room inside for spare bedding which was what we were hoping for.

Pete (Derbyshire)
Tuesday, September 10, 2019

As a company you offer great quality and good value products

Karoo Small Square Screen House Gazebo. Karoo Medium Square Screen House Gazebo. Karoo Large Rectangular Screen House Gazebo 365cm x 430cm

I bought the karoo screen house which is fabulous outdoor space and great value for money. Your service and customer care are fantastic, i will certainly be recommending you, thank you. Rachelle

Rachelle (Somerset)
Wednesday, September 4, 2019

Good quality, very sturdy and attractive addition to our room

Negara Square Dining Table Reclaimed Teak Root Glass Top. Round Reclaimed Teak Root Glass Top Side Table

Excellent and efficient service. Delivered on time, well packed and easy to assemble

Rita (Solihull)
Tuesday, September 3, 2019

Very accommodating delivery service.

Rattan and Teak Delivery Service

My availability at home wasn’t great and you were able to deliver late in the day.

Pete (Derbyshire)
Monday, September 2, 2019

Seamless installation completed in very good time

Azur 10 Seater Rectangular Metal Garden Dining Set

The website had lovely images, easy to navigate, beautiful selection.  The dining set is exactly what we wanted. Perfect in the setting of our garden. Practical but so pretty to look at.

Very good communication (our house is not easy to find!). Really happy!

Mary H. (Reading)
Thursday, August 22, 2019

Very good service

Mojave-Metal-Gazebo-Silver-Grey-Aluminium-5.4x3.6-With-Jacuzzi_From-Right_Side

Excellent gazebo, excellent side curtains and a very good installation service!

Paul (STANFORD-LE-HOPE)
Wednesday, August 14, 2019

Pardlow engraved bench – great result!

Pardlo 150cm armless teak garden bench 2

Absolutely beautiful and solid and the engraving is realistic and clear.

Adam (Gloucestershire)
Monday, August 12, 2019

Beautiful

Beachcomber Wooden 5 Drawer Chest Rope Handles 965mm and Sonjas Pot

Perfect to show off one of the pots I have made.

Sonja (Southampton)
Sunday, August 4, 2019

Beautiful table, great quality

Lowry Reclaimed Teak 10 Seat Dining Set

Website ok but does not do product justice. Very good contact experience. Delivered and set up when we weren’t there. Great. Very pleased with the table.

James (Cotswolds)
Thursday, August 1, 2019