We love the indoor and outdoor furniture that what we sell and care passionately about our customers so we offer the kind of customer service that we would like to receive ourselves when purchasing furniture online.
Most of our rivals use cheap palletised delivery services which will only deliver to your front door. They do not offer expert assembly, furniture installation and rubbish disposal services.
In this case, it becomes your responsibility to assembly your furniture, move/install it into its final place and to dispose of the packaging / cardboard / pallet waste. This can require specialist tools, can be physical challenging and can be time consuming.
Many of Rattan and Teaks products are heavy and/or require specialist assembly. In this instance you will see the two man delivery logo in the product details and we recommend you add the optional Assembly and Installation Service to the shopping cart.
Our Assembly and Installation Services include:
- Typically two man delivery in one of Rattan and Teak's fleet of vans.
- Our professional installation team will assemble the furniture, position it in the location of your choice (where possible) and remove all packaging and waste.
- We have 3 levels of service, Gold, Silver and Bronze which reflect the time and effort required to assembly your furniture. Each product listing has the appropriate assembly service associated with it, so please just select this optional item when making your product purchase.
If a cup of tea is offered you will make their day! All that is left for you to do is admire and enjoy your new purchase.
Note: We normally deliver goods between the hours of 7am and 6pm and will deliver 7 days a week to ensure we meet customers expectations. However we know how frustrating it is to be waiting in all day wondering when your delivery will arrive so we will contact you the day before delivery to give you an approximate arrival time.
If you have any questions about our Assembly and Installation Service , just get in touch on 01789 509544. We are here to help and are always happy to discuss what works best for you and the item(s) you have ordered.