Rattan and Teak's mission
Rattan and Teak is an online retail store offering a range of unique, high quality, beautiful furniture and ornaments designed to add a touch of class, comfort and luxury to any garden, conservatory or patio.
We love what we sell and care about our customers, so for many of our products we will provide bespoke delivery and offer the kind of expert, ‘Premium’ installation service that ‘generalised carriers’ cannot provide. Our mission is to ensure that our customers enjoy choosing and buying our furniture, safe in the knowledge that they can let us worry about delivering and assembling it.
We hope that our customers will be so enchanted by our delivery and customer service that they will become advocates for our business, spreading the love by leaving us 5 star reviews and allowing our reputation – and our company – to grow organically.
At Rattan and Teak we are all about quality. We do not try to compete with cheap furniture outlets who are happy to sell second-rate products which are badly made or manufactured from inferior materials. We want our customers to be happy with their purchases, to furnish their gardens, conservatories and patios with tables, chairs, benches, parasols and ornaments that are built to last, and support them as they care for those products with our range of maintenance products and furniture covers.
But while aiming for quality, we also care about the environment. So wherever possible, our furniture range is manufactured using sustainable materials and obtained from suppliers who are audited by Smartwood and who are compliant with current EU regulations regarding the responsible sourcing of timber. Customers can also sleep easy knowing that all the fabrics we use for our cushion covers conform to UK Fire Retardant regulations.